That brings us to today’s reviews. We have Amped Wireless’ latest and greatest R20000G router, SR20000G repeater, and the UA2000 directional wireless adapter. Like most wireless companies, Amped states that their products work best when used with each other, but we had no difficulties using the router with other adapters, or the UA2000 with various routers. The SR20000G also worked fine in general, with a minor problem encountered with one of our test routers (more on that later). We’ll start with a look at the R20000G router, then check out the SR20000G repeater, and finally look at the UA2000 adapter. Once we’ve covered those areas, we’ll wrap up with some performance investigations using several different products and see how the various devices actual work in practice.
Besides setting out to create better long range wireless devices, Amped also wants to make sure that customer service is a high priority; there will be no outsourcing of support to another country, and all customer support is US based and trained in-house. Unlike the support side of the equation, engineering is a different story. Amped Wireless has teamed up with engineering resources in Taiwan (and only Taiwan—they mentioned that controlling quality in some other areas can be very difficult), and they have a small team of around 20 that’s split about 50-50 doing work on the software/firmware and hardware aspects of their products.
All Amped Wireless products include a Wi-Fi Analytic Tool App that provides advanced software applications for Android and Windows devices to assist in analyzing and optimizing Wi-Fi networks to deliver maximum speed and coverage. Amped Wireless products are also backed by industry leading, U.S.-based, in-house technical support provided by Amped Elite Support Concierges.